Effective Date: 11-JULY-2025
eEagle VPN Lite (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use the eEagle VPN Lite.
1. Information We Collect
We only collect limited information necessary to operate and improve our services. The data we collect may include:
a) Information You Provide Voluntarily
Support Queries: When you contact us via email, we may collect your email address and any details you provide to help resolve your issue.
Note: We do not require you to create an account.
b) Information Collected
- Device Information: Device model, OS version, and network type.
- VPN Diagnostic Data: Connection success, speed, crash logs, latency, and usage statistics.
- We do not log or store any VPN browsing activity (such as websites visited, apps used, or IP addresses).
- IP Address: Temporarily used to connect to VPN servers.
- Device ID: Collected by advertisement partner to serve ads and by analytics partner to improve user experience.
- Advertising ID (AAID): Collected by advertising partners to serve relevant ads to users of the free version.
2. How We Use Your Information
We use your data to:
- Operate and maintain the app
- Improve performance and user experience
- Display ads (only in free version)
- Provide technical support and troubleshooting
- Comply with legal and regulatory obligations
3. Ads and Third-Party SDKs
The free version of eEagle VPN Lite shows ads using trusted third-party ad SDKs such as Google AdMob. These may collect:
- Advertising ID (AAID)
- Device type, model, OS, screen size
- General location (based on IP, not GPS)
- App usage metadata (like time spent in-app or screens viewed)
We do not collect or share VPN browsing data with any ad providers.
Opt-out:
You can disable personalized ads through your device settings:
Settings > Google > Ads > Opt out of Ads Personalization
4. No Activity Logging Policy
- We do not log your online activity, IP addresses, DNS queries, or traffic content.
- Your browsing and connection behavior over VPN are completely private and inaccessible to us.
5. Data Sharing
We do not sell your personal data. We may share limited technical data with:
- Analytics and crash reporting services (for stability and improvements)
- Ad partners (to display ads, not VPN data)
- Law enforcement, only when legally required
- Service providers, like cloud infrastructure or payment processors (if applicable)
6. Security
We implement industry-standard encryption and security measures to protect all collected data. All VPN traffic is encrypted end-to-end.
7. Your Choices
- You can control ad preferences by managing your Google advertising settings.
- You may uninstall the app at any time to stop all data collection.
- Contact us if you’d like us to delete any support data you’ve shared.
8. Contact Us
If you have any questions about this Privacy Policy or need assistance, contact:
info@eeaglevpn.com